Buchung (Seminare)

Bitte buche deine Seminarwoche schriftlich. Du kannst uns Deine Buchung (Reiseanmeldung) als E-Mail, WhatsApp oder über das Onlineformular der Homepage zusenden. Du erhältst dann eine Buchungsbestätigung. Nach Erhalt deiner Bestätigung ist eine Anzahlung von 1000€ auf unser Konto fällig, soweit nicht anderweitig schriftlich vereinbart. Mit der Buchung deiner Seminarwoche wird die gesamte Anlage für den vereinbarten Zeitraum für die Seminargruppe reserviert. Die Anlage steht der Seminargruppe am Anreisetag ab 15 Uhr zur Verfügung und sollte am Abreisetag bis 11 Uhr geräumt werden. Voraussetzung ist eine Mindestbelegung von sieben Unterkünften in Einzelbelegung bzw. die Vergütung des entsprechenden Gegenwertes. Sollten im weitern Verlauf einzelne Unterkünfte von der Seminargruppe nicht benötigt werden, können diese ausschließlich nach vorheriger gegenseitiger schriftlicher Vereinbarung zwischen den Seminarleitern und Darjas Yurtas zur anderweitigen Vermietung freigegeben werden.

You may withdraw from the contract at any time before the start of the trip. For reasons of proof, we recommend declaring your withdrawal in writing. We also recommend taking out travel cancellation insurance.

Cancellation Policy (Seminars)

Up to 90 days before the start of the trip: 15%

89–30 days: 50%

29–0 days: 95%

Booking (private booking)

Please make your booking in writing. You can send us your booking (travel registration) by email, WhatsApp, or via the online form on our website. You will then receive a booking confirmation. After receiving these documents, a deposit of 15% of the travel price is due and payable to our account. 

You may withdraw from the contract at any time before the start of the trip. For reasons of proof, we recommend declaring your withdrawal in writing. We also recommend taking out travel cancellation insurance.

Cancellation (Private Booking)

The standard cancellation fees for trips are generally as follows:

Up to 90 days before the start of the trip: 15%
29–20 days: 25%
19–10 days: 50%
9-1 Tag 95%

Cancellations on the day of departure or failure to commence the trip will be charged at 95%.

The calculation of these flat rates takes into account the expenses usually saved and the usual alternative use of travel services. You remain free to prove that no costs or significantly lower costs were incurred than those stated in the above flat rates. 

Rebooking

Rebooking requests, where feasible, can generally only be made after you withdraw from the travel contract and simultaneously register again under the conditions set out under “Cancellation.” This does not apply to rebooking requests that incur only minor costs. In such cases, we charge a processing fee starting from €25.

We recommend taking out travel cancellation insurance.

Liability

We undertake to perform our stated services carefully and correctly.

We are not liable for service disruptions beyond our control, e.g., in cases of force majeure such as natural events, environmental disasters, war, crises, strikes, or epidemics. We recommend taking out travel baggage insurance.

Parents are responsible for supervising their children.

Outdoor events and seminars always involve a residual risk. In the event of an accident, each participant is covered under their own accident insurance. 

Use of the stairs is at your own risk.

Obligation to Cooperate

As a traveler, you are obliged, within the framework of statutory provisions, to cooperate in the event of travel disruptions in order to avoid or minimize possible damages. Our staff must be informed immediately of any disruptions.

If you culpably fail to report a defect, any claim for price reduction shall not arise. Staff on site are not authorized to acknowledge any claims.

Complaints

Sollte während des Aufenthalts Anlass zu einer Beanstandung bestehen, bitten wir Dich, uns diese unverzüglich mitzuteilen, damit wir die Möglichkeit haben, innerhalb einer angemessenen Frist Abhilfe zu schaffen.

Ansprüche aufgrund von Mängeln oder Beanstandungen bleiben im Rahmen der jeweils geltenden gesetzlichen Bestimmungen unberührt.

General

We reserve the right to correct obvious errors, printing and calculation mistakes, as well as to change our offers. The invalidity of individual provisions of the travel contract or the General Terms and Conditions shall not result in the invalidity of the entire contract.

Spanish law shall apply. The place of jurisdiction shall be Málaga, to the extent permitted by law.
Should any individual provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.